February 2018

The General Data Protection Regulation (GDPR)




Please note since issuing the first email we have been advised of a change of venue to the session being proposed for 6th March at Norwich City Football Club

which will now be held at the Holiday Inn Norwich North, Cromer Road, Norwich, NR6 6JA as Norwich City now have a re-arranged fixture for this date.


The Association has been notified of a FREE Event for providers in both Norfolk and Suffolk


GDPR Seminar – The Clock is Ticking

What your Care Home needs to do now to comply

1st March – Ipswich, Trinity Park, Suffolk Showground

6th March – Norwich, Norwich City Football Club (See above change of venue)


Both seminars run from 5-7:00pm and are free to attend.


What is GDPR?


The General Data Protection Regulation (GDPR) comes into effect in May 2018. This new law gives individuals new rights and substantially increases the penalties for non-compliance. The GDPR applies to any organisation which processes data about individuals whether personnel, customers, prospects, website users or others.


Why should I attend?


James Tarling is a Partner at Ashtons Legal. He is an experienced lawyer who has specialised in helping businesses develop compliant data management systems and processes, as well as helping organisations manage data breaches.


In this practical session James will be cutting through the myths and misinformation about GDPR and will concentrate on the key issues that you need to know and what you need to do. The GDPR is an important change to existing data protection law requiring action from businesses and organisations. However, the good news is that James will guide you through the steps that you need to take now to ensure that your business complies when the GDPR comes into effect this May.


Who should attend?


Care home owners, managers and those responsible for IT, HR and any data custodians within their business, whether large or small.




To book please contact me at or on 01603 703094. You can also book online at our website If you cannot make the seminar yourself, please feel free to pass this invitation onto a colleague. These seminars are free to attend and plenty of tea, coffee and cake will be supplied.


With kindest regards


Toby Whittacker-Cook

Events Manager


The latest courses offered by

St Nicholas Hospice Care

Advanced Care planning/My Care wishes 

I don’t know what to say – communication tool kit

One day course in end of life care

Nurse verification of expected death 


Advanced Care Planning / My Care Wishes

Suitable For:

Health, social and voluntary care staff who are caring for individuals with long term conditions, living with frailty or in the last years of life.

The course will:

  • Explore the documentation within the My Care Wishes Folder
  • Consider how to initiate conversations about future care planning
  • Provide delegates with opportunities to complete sample documents

When and Where?

  • Thursday, 15 March, 1.30pm – 3.30pm
    Sawbridge Hall, Hyndman Centre, Bury St Edmunds, IP33 3JT
  • Tuesday, 18 September, 1.30pm – 3.30pm
    Sawbridge Hall, Hyndman Centre, Bury St Edmunds, IP33 3JT

Cost: £20, refreshments included.

For more information please contact the Education team on 01284 766133 x199.

To book your place, please

I don’t know what to say – Communication toolkit

Suitable for:
Health, social and voluntary staff care staff.

This course will:

  • Explore essential communication skills
  • Consider the barriers to effective communications
  • Provide helpful tips in initiating dialogue and responding to difficult questions

When and where?

  • Tuesday, 17 April, 1.30pm – 3.30pm
    Swayne and Partners, Western Way, Bury St Edmunds, IP33 3SP
  • Tuesday, 10 July, 1.30pm – 3.30pm
    Glasswells Meeting Room, Newmarket Road, Bury St Edmunds, IP33 3TU
  • Wednesday, 26 September, 1.30pm – 3.30pm
    Glasswells Meeting Room, Newmarket Road, Bury St Edmunds, IP33 3TU

Cost: £20, refreshments included.

St Nicholas Hospice Care is pleased to announce two new events for 2018.

One-day course in end of life care

Suitable for:
Health, social and voluntary staff caring for individuals who are in their last days of life.

This one day course will:
• Promote a holistic approach to support the needs of individuals and their families facing death and include;
• Difficult conversations at end of life
• Grief and Bereavement
• Symptom management
• Advanced Care Planning
• Breathlessness and Relaxation.
Date and time: Tuesday 20 March, 9.15am – 3.45pm
Venue: Glasswells Meeting Room, Newmarket Road, Bury St Edmunds, IP33 3TU
Cost: £45, refreshments and lunch included.

Nurse verification of expected death training

Training for Registered Nurses to achieve competence in verifying expected deaths.
This course will include a 3 hour training session and a follow up VIVA assessment.

The course will cover:
• The legal requirements in relation to verification of expected deaths
• The parameters of the role of nurse verification of expected deaths
• Competence in performing physical checks to confirm the fact of death.
Date and time: Wednesday 21 March, 1pm – 4pm
Venue: Glasswells Meeting Room, Newmarket Road, Bury St Edmunds, IP33 3TU
Cost: £40, including refreshments and VIVA.

Bookings: Bookings should be made through the website by following the links for each course, or by clicking here.

Course enquiries: Please contact our Education Administrators on 01284 766133 x199 or at

Kind regards,

Pippa Wilding
Head of Education

Copyright © 2018 St Nicholas Hospice Care, All rights reserved.
You are receiving this email because you opted in at our website, or previously subscribed for further information on our education services.

Our mailing address is:
St Nicholas Hospice Care
St Nicholas Hospice
Hardwick Lane
Bury St Edmunds, Suffolk IP33 2QY
United Kingdom